No Refund Policy

At ANONYMOUS Gaming Top-Ups, we strive to provide the highest quality service and instant delivery for all our digital products. However, due to the nature of digital goods and gaming top-ups, we maintain a strict no-refund policy.

Why No Refunds?

Digital products are instantly consumable and cannot be returned once delivered. This policy protects both our customers and our service from potential abuse and ensures fair pricing for all users.

• Digital products are delivered instantly upon payment confirmation
• Game currencies and items are immediately added to your account
• Gift cards are redeemed instantly once purchased
• We cannot recover or reverse digital transactions

What We Guarantee

While we don't offer refunds, we do guarantee:

• Instant Delivery: All products are delivered immediately after payment
• 24/7 Support: Our customer support team is available around the clock
• Quality Assurance: All products are sourced from legitimate providers
• Account Security: Your payment and account information is fully protected

Technical Issues

If you experience technical difficulties with your purchase:

• Contact our support team immediately with your order details
• Provide screenshots or proof of the issue
• We will investigate and assist with account recovery if possible
• Resolution depends on the specific circumstances and game policies

Wrong Product Ordered

If you accidentally ordered the wrong product:

• Contact support within 5 minutes of purchase
• Provide your order number and correct product details
• We may be able to cancel and reprocess your order
• This is only possible before delivery is completed